VisionX – System Health & Usage Monitor

VisionX is RideOnTrack’s web-based monitoring tool for your MCCS. It provides real-time and historical insight into every dispatch console and server, and detect fault before they affect operations.

Monitor the health of the entire MCCS infrastructure from a single screen

Problems are detected the moment they occur, rather than when an operator reports them. VisionX monitors every console and server around the clock, keeps one year of history for analysis, and forwards critical events to a NOC or service desk as SNMP traps.

Key Features

VisionX System Health dashboard

System Health

A complete overview of the MCCS in a single view. Active and sent SNMP traps appear alongside live CPU, memory and drive usage for every server, together with the latest console and server events. The dashboard refreshes every 30 seconds, making a dropped connection immediately visible.

VisionX console detail page

Consoles

Every connected console and its state in one searchable list. Click through to view device info, user settings, connected devices, performance and uptime history, and export its logs in one click.

VisionX servers table with highlighted thresholds

Servers

Compare CPU, memory and disk usage across all servers in card or table view. Values above their threshold are highlighted, making a server under pressure stand out before it fails.

VisionX SNMP trap list

SNMP Traps

Every fault is recorded with its source, host, component and priority. Critical traps are forwarded to a NOC or service desk and stay active until the matching clear trap is received. Filter by period, VL-post or software version and export to CSV.

VisionX System Usage KPI dashboard

KPI Analytics

Dashboards show call volumes per type, failed calls, queue time, login activity per VL-post and license utilization. An activity heatmap reveals peak hours for better staffing and maintenance planning.

Real-time monitoring

SNMP alerting to the NOC

1 year of history

One-click log export

Role-based access

Light & dark mode

From alert to root cause in a few clicks

Every trap links to the console or server it came from. Its detail page shows device info, user settings, connected devices and performance history, including its state on any day of the past year, with logs available for export.

Read more in the Academy →

Secure by design

On-premise

Runs within the MCCS infrastructure, reachable on the local network or via VPN.

Secure login

Access via the rCloud portal, with User and Administrator roles.

Full audit trail

Every login, logout and failed attempt is logged.

Compliant

Aligned with GDPR, ISO/IEC 27001:2022 and NIS2.

FAQ

  • VisionX is installed on-premise as part of your MCCS infrastructure. Users open it in any modern browser on the local network or via VPN, on desktop or tablet.

  • All dispatch consoles and the MCCS backend servers, including their applications, connections and resources.

  • VisionX sends SNMP traps for application restarts, console connection loss and SIP link status. Each trap stays active until the matching clear trap is received.

  • Users log in via the rCloud portal. Users have access to all overviews, administrators can also manage users and their settings.

  • The state of each console can be viewed up to one year back.

News

RideOnTrack’s Mission to Greece

RideOnTrack is attending one of the world’s largest maritime trade fair in Athens, Greece.

Read more

Successful participation at the 10th ETSI MCX Plugtests

RideOnTrack’s MCX technology stack successfully completed interoperability tests at the 10th ETSI MCX Plugtests.

Read more

RideOnTrack and BIS|Econocom partnership for fully integrated control rooms

RideOnTrack proudly announces a new partnership with BIS|Econocom. This partnership will allow us to offer end-to-end control room solutions.

Read more

RideOnTrack’s Mission to Greece

RideOnTrack is attending one of the world’s largest maritime trade fair in Athens, Greece.

Read more

Successful participation at the 10th ETSI MCX Plugtests

RideOnTrack’s MCX technology stack successfully completed interoperability tests at the 10th ETSI MCX Plugtests.

Read more

RideOnTrack and BIS|Econocom partnership for fully integrated control rooms

RideOnTrack proudly announces a new partnership with BIS|Econocom. This partnership will allow us to offer end-to-end control room solutions.

Read more
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